This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As the Director Technical Support Services - Core Banking Solutions, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech.